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 Invalid Email?

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BunnyHoo
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Referred By : AppleCrush
Posts : 104
Honey Points : 306
Join date : 2014-03-13
Location : The Land of the Free

PostSubject: Invalid Email?   May 26th 2014, 8:53 am

Hi voicebee.  I've tried inviting a few people to join.  Two of them stated when signing up they are receiving an "Invalid Email" error.  There emails are working emails.  Please advise.
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RepellantDrake
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Posts : 117
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Join date : 2014-04-15
Location : Florida

PostSubject: Re: Invalid Email?   May 26th 2014, 9:14 am

I had that problem too.  I was able to sign up when using a different browser.  Which browser are they using?
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KimmyCocoaPuffs
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Location : Florida

PostSubject: Re: Invalid Email?   May 26th 2014, 1:11 pm

I would also suggest using a different browser.  If the users are still having issues with signing up, they must submit a support request via our online Support Center.  Just inform them to click on the Support tab in the above menu.

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AVBestDeals
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PostSubject: Just to update on this subject   May 26th 2014, 1:34 pm

Just to update on this subject

The forum will not allow certain email prefix
i.e. admin, support, help, ect.


Please contact them and have them try again,
but to try using a different prefix and/or email


Kindest regards,
AVBestDeals

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VoiceBee
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Join date : 2014-04-09
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Location : Kissimmee, FL

PostSubject: Re: Invalid Email?   May 26th 2014, 2:04 pm

Hi there BunnyHoo,

Can you please advise what email provider your friends are using?

Also, a couple of members have reported that using a different browser has allowed them to register.  If that doesn't work please ask them to check the spelling or to try using a different email address.

As always, questions can be sent to our Support Center for assistance.

Thank you for the invites,

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The Official VoiceBee Account

Visit our online Support Center if you need help or need to send us an email.  Please do not 
send us Private Messages for support related issues.  If you have general questions, you can 
ask them in the "General Questions and Answers" forum.  Thank you.
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RepellantDrake
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Join date : 2014-04-15
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PostSubject: Re: Invalid Email?   May 26th 2014, 3:23 pm

I'm telling you it's the browser.  That's what happened to me.
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BunnyHoo
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PostSubject: Re: Invalid Email?   May 26th 2014, 10:12 pm

Not sure which browswer.  I will let them know to try a different browser, if that doesn't work then try a different email.  If that doesn't work to send voicebee a request to help them sign up.

Thanks all.
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VoiceBee
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Posts : 67
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Join date : 2014-04-09
Age : 5
Location : Kissimmee, FL

PostSubject: Re: Invalid Email?   May 27th 2014, 9:41 am

Thanks all for your help and feedback.

____________________________________________________________________________

                                        
The Official VoiceBee Account

Visit our online Support Center if you need help or need to send us an email.  Please do not 
send us Private Messages for support related issues.  If you have general questions, you can 
ask them in the "General Questions and Answers" forum.  Thank you.
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Jerod
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PostSubject: Re: Invalid Email?   May 27th 2014, 12:40 pm

AVBestDeals wrote:
Just to update on this subject

The forum will not allow certain email prefix
i.e. admin, support, help, ect.


Please contact them and have them try again,
but to try using a different prefix and/or email


Kindest regards,
AVBestDeals

I agree with AVBestDeals.  If your email appears to be spam it will not allow you to sign up.
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